Privacy Policy

1. Introduction

This Privacy Policy describes how Tarenova ("we", "us", or "our"), operated from ul. Wilcza 14, 00-372 Warsaw, Poland, collects, uses, and protects the personal data of visitors to the tarenova.info website. We operate in accordance with the General Data Protection Regulation (GDPR) and applicable Polish data protection legislation.

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please discontinue use of this website.

2. Data We Collect

We may collect the following categories of personal data through this website:

• Contact form data: Name, email address, and message content when you use our contact form.
• Technical data: IP address, browser type, device type, operating system, and referring URL collected automatically when you visit the site.
• Cookie data: Preferences and session identifiers as described in our Cookie Policy.
• Communication records: Records of any email or written correspondence you initiate with us.

We do not collect sensitive categories of personal data, payment information, or data relating to minors.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interests: To operate and improve this website, respond to enquiries, and maintain business records.
• Consent: For non-essential cookies and marketing communications where you have provided explicit consent.
• Legal obligation: To comply with applicable Polish and EU legislation.

4. How We Use Your Data

We use collected data for the following purposes:

• Responding to contact form submissions and correspondence.
• Analysing website traffic to improve site performance and user experience.
• Maintaining records required by applicable law.
• Detecting and preventing fraudulent or unauthorised use of the website.

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

5. Data Retention

Contact form submissions and related correspondence are retained for a period of 36 months from the date of submission, after which they are permanently deleted. Technical log data is retained for a maximum of 12 months. Cookie preference records are retained for the duration of the consent period as selected by the user.

Data required to be retained for legal compliance purposes may be held for longer periods as required by applicable legislation.

6. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share data with trusted service providers who assist in operating this website (such as hosting providers and analytics services), provided those providers are bound by appropriate data processing agreements.

We may disclose data to regulatory or law enforcement authorities where required by applicable law. All third-party processors are selected to maintain appropriate data protection standards consistent with GDPR requirements.

7. Your Rights

Under GDPR and applicable Polish data protection law, you have the following rights:

• Right of access: To request a copy of the personal data we hold about you.
• Right to rectification: To request correction of inaccurate or incomplete data.
• Right to erasure: To request deletion of your personal data where there is no lawful reason for continued processing.
• Right to restriction: To request that we restrict processing of your data in certain circumstances.
• Right to data portability: To receive your data in a commonly used, machine-readable format.
• Right to object: To object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receipt.

8. Product Classification

Tarenova products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.

9. Contact & Supervisory Authority

For privacy-related enquiries, contact us at [email protected] or by post at ul. Wilcza 14, 00-372 Warsaw, Poland.

You also have the right to lodge a complaint with the Polish Data Protection Authority (Urząd Ochrony Danych Osobowych — UODO) at ul. Stawki 2, 00-193 Warsaw, Poland.